- What is the biggest advantage of purchasing a product at Docmaster?
The major advantage is the price. You get a carefully designed, high-quality, customizable files in all available file formats for a nominal price.
- How do I make a purchase?
You can make the payment through Payfast or any debit/credit card. Once you have successfully made the payment, you can either download the product directly or you will get the product in your mailbox.
- What do I get when I order a product from Docmaster?
After you have made the purchase you will be redirected to the payment success page where you will find the product download link. Thereafter, you will also get the product in your inbox along with the instructions. The source files will vary based on the type of the product you have purchased.
- How much are these files editable?
The files available in Docmaster are fully editable and customizable. You can customize it by cropping, changing the size, adding images, replacing the fonts, adding graphic elements, colors, text and many more.
- What am I allowed and not allowed to do with the product?
Here are a few things you can do with the products you have purchased from our site:
- You can use our designs for your personal as well as professional projects.
- You can’t resell or distribute the templates similar to the nature of our website.
- You cannot claim exclusive ownership of the products available on our website.
- Can I use the designs purchase from here on any platform?
Yes, you can use edited and customized version of the templates purchased on any platform. However, please be informed that our license permits you to display “edited and derived documents made out of our Templates”. If you want to display our templates for any other reasons besides that, please feel free to contact us.
Is there a return policy?
We will refund, in cases of no product available in zip, is a corrupted file or any other discrepancies from our side. Please read about our Refund Policy here.
- Not received the product after purchase?
We have never faced such an issue. However, in case of such mishaps, please contact us here.